1. Warranty period. KINGS CM PTE LTD ("Kings") warrants that products
it supplies are free from defects in materials and workmanship for 12
months from the date of delivery (or the period stated in our
quotation, if different), when installed, operated and maintained
according to Kings' instructions and good marine practice.

2. Full payment required. A warranty claim will only be considered if
the order for the items concerned has been paid in full. Kings has no
warranty obligation for any order that is unpaid or partly paid, and
the warranty period is not extended by any delay in payment.

3. Review, inspection and testing. All warranty claims are subject to
Kings' review, inspection and testing. Kings alone decides whether a
defect is covered. Kings may ask for photos, serial numbers,
installation details, or the return of the item to Kings' premises for
inspection.

4. What Kings will do. If a claim is accepted, Kings will, at its
option, repair or replace the defective item or part, or credit its
purchase price. Repaired or replaced items are covered only for the
rest of the original warranty period. The cost of shipping repaired or
replacement parts to the customer, including freight, duties, taxes
and insurance, is not included and is paid by the customer, unless
Kings agrees otherwise in writing.

5. Exclusions. The warranty does not cover, among other things:
a) physical damage, accidental damage, misuse, abuse or negligence;
b) incorrect installation, wrong wiring or incorrect electrical
connection, wrong voltage or power supply faults;
c) water ingress, corrosion or damage from exposure to sea water,
moisture or chemicals;
d) repairs, modifications or opening of the product by anyone other
than Kings or its authorised agent;
e) use with parts, fluids or accessories not supplied or approved by Kings;
f) normal wear and tear, and consumable items such as seals, gaskets,
filters, oil, fuses and cables;
g) damage during transport not arranged by Kings, or from improper storage;
h) lightning, fire, flood, impact or other events beyond Kings' control;
i) products whose serial number or labels have been removed or altered;
j) lack of maintenance, or maintenance not done according to Kings' manual;
k) use outside the product's rated limits (pressure, temperature,
load, duty cycle or voltage);
l) contaminated, wrong-grade or degraded hydraulic oil, or blocked or
unchanged filters;
m) voltage spikes, surges, reverse polarity or faults in the vessel's
own electrical system;
n) damage caused by other equipment or systems on the vessel, or by
poor alignment, vibration or mounting;
o) continued use of the product after a fault has been found;
p) cosmetic issues such as paint, scratches or discolouration that
don't affect function;
q) commissioning, adjustment or settings changed by anyone other than
Kings or its authorised agent.

6. Claim procedure. Claims must be made by email to Kings
(contact@kings.sg) within the warranty period and within 14 days of
the defect being found. Each claim must include:
- the order or PO number, product and serial number;
- the vessel name and where the product is installed;
- a description of the fault, with photos or video where possible; and
- a defect report signed by the Chief Engineer, Second Engineer or
Captain of the vessel.
Claims missing any of this may not be considered. Do not return items
without Kings' written approval. Unless agreed otherwise, the customer
pays freight, duties and taxes for returning items to Kings.

7. No-fault-found. If inspection finds no defect, or the fault is
excluded under clause 5, Kings may charge for inspection, testing,
repair and return freight.

8. On-site attendance. Warranty covers parts only. Labour, travel,
accommodation, vessel downtime and costs of removal or reinstallation
are not covered, unless Kings agrees in writing.

9. Limitation of liability. To the fullest extent permitted by law,
Kings' total liability under or in connection with any order is
limited to the price paid for the item concerned. Kings is not liable
for any indirect or consequential loss, including loss of profit, loss
of use, vessel off-hire, delay, or third-party claims. This warranty
replaces all other warranties and conditions, whether express or
implied (including fitness for a particular purpose), except those
that cannot be excluded by law.

10. Third-party products. Items made by other manufacturers are
covered only by that manufacturer's own warranty, which Kings will
pass on to the customer where possible.

11. Governing law. This warranty is governed by the laws of Singapore.